Some time back I purchased a Vortex Venom red dot sight. I have been very happy with the purchase. Unfortunately, it quit working today so I contacted their customer service and was was treated like I was their biggest purchaser. No questions asked other than what was wrong and what was my address. They sent me a pre-paid return shipping label and the promise to repair or replace the sight at no cost to me. I didn't know it, but the sight has a lifetime warranty that regardless of the cause repairs or replaces their product.

I complain about poor customer service and I will also give a shout out to great customer service. This is possibly the best customer service I have ever experienced from any company.

Oh! The price in the link is MSRP. Street price is more like $249.